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National Code of Conduct for Health Care Workers in Western Australia

Consultation Paper

National Code of Conduct for Health Care Workers in Western Australia – Consultation

In December 2017, HaDSCO sought feedback, comment and suggestions on a proposed policy framework to implement the National Code of Conduct for Health Care Workers (National Code) in Western Australia.

At the Council of Australian Government (COAG) Health Council meeting on 17 April 2015, Health Ministers agreed to the terms of the first National Code. The purpose of the National Code is to protect the public by setting minimum standards of conduct and practice for all public and private health care workers who are not registered under the National Registration and Accreditation Scheme for health practitioners or who provide services unrelated to their registration.

The National Code will set standards against which disciplinary action can be taken, and if necessary, a prohibition order issued in circumstances where a health care worker’s continued practice presents a serious risk to public health and safety.

Professions that will be captured by the National Code include, but are not limited to, massage therapists, dieticians, speech pathologists, counsellors and other types of allied, alternative and community health services.

For Western Australia, HaDSCO will be the complaints entity responsible for receiving complaints relating to health care workers covered by the National Code.

Consultation was undertaken at the national level in 2011 and 2014 as part of developing the terms of the National Code. The scope of this consultation is the specific issues associated with implementation of the National Code in Western Australia and the legislative changes required to give effect to the COAG Health Council’s decision.


HaDSCO invited input from health care workers, health consumers and other interested parties in relation to the implementation of the National Code in Western Australia via a written submission process.

Respondents were encouraged to read the consultation paper - which provided further information on the National Code, its implementation, HaDSCO’s role and function, complaint handling and prohibition orders - before providing a submission.

Written submissions could answer the 15 questions asked throughout the consultation paper, or provide general comments on the issues raised.

Consultation paper (PDF 705 KB).

Written submissions closed on Friday 9 February 2018.

For more information on the Consultation Paper, contact:

Kieran Handmer
Project Officer
Health and Disability Services Complaints Office
PO Box B61,
Perth, WA, 6838

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