File Formats

Some documents for download on this web page are in a Portable Document Format (PDF). These files can be opened with Adobe® Acrobat Reader.

Download Adobe Reader (opens in a new window)

In what time frame must complaints be made?

Complaints must be made within 24 months of the date the service being complained about was provided. Some discretion exists if there is a good reason for the delay, for example, if the complainant has only become aware of the problem that led to the complaint after the 24 month period has expired.

Contact HaDSCO for further information or to discuss questions with the team.

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