Latest News

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  Data Collection Reports Available 22 December 2021 The Health and Disability Services Complaints Office collects information from private, public and not-for-profit organisations every year through its Data Collection Program. The Office publishes two reports, on health and disability, which provide an in-depth analysis of the external complaints trends. The latest Disability Services Data Collection Report 2015-16 to 2020-21 is now available to download here. The latest Health Complaints Trends Report 2016-17 to 2020-21 is now available to download here.
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  National Code of Conduct for health care workers 16 December 2021 National Code of Conduct for health care workers On 25 November 2021 the Health and Disability Services (Complaints) Amendment Bill 2021 to implement...
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  HaDSCO 25th Anniversary 16 September 2021 Improving health, disability and mental health services through complaint resolution since 1996 Over 50,000 complaints received by the Health and...
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  Patient Experience Week 26-30 April 2021 30 April 2021 Patient Experience Week is an initiative of the Beryl Institute to celebrate healthcare staff impacting patient experience every day. Inspired by mem...
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  Youth Week 9-16 April 2021 13 April 2021 This year’s theme Youth Week theme is Our Path. Inspired by wayfinding stars, it acknowledges the convergence of our individual paths to form a ...