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  • Make a Complaint {52C23B64-FBB5-4AC2-A471-1ABAEFB1EDF6}
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  • We are an independent Statutory Authority offering an impartial resolution service
    for complaints relating to 
    health, disability or mental health services 
    in Western Australia and the Indian Ocean Territories.

      

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  • You can raise a complaint with HaDSCO if you are not satisfied with the response about your service provider.

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  • HaDSCO can only accept complaints about service providers within Western Australia and the Indian Ocean Territories.

     

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  • Drawing representing a Complaint Form
    Online Complaint Form There are four ways you can complete a HaDSCO complaint form, including online through this website.
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    Complaints Learn more about how to make a complaint to HaDSCO.
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    Latest News Stay up to date with our latest news and information here.
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    Educate and Train Learn more about our education and training services in the prevention and resolution of complaints.

Latest News

  • HaDSCO Educate and Train Logo
    Data Trends Reports Published 02 February 2021 The Health and Disability Services Complaints Office (HaDSCO) collects information from private, public and not-for-profit organisations every year through its Data Collection Program. HaDSCO publishes two reports, on health and disability, which provide an in-depth analysis of the external complaints trends. A high level summary of the data is published in our Annual Report. The latest Disability Services Data Collection Report 2016-17 to 2019-20 is now available to download here. The latest Health Complaints Trends Report 2015-16 to 2019-20 is now available to download here.
  • HaDSCO Educate and Train Logo
    Publications Request Form 15 January 2021 The Health and Disability Services Complaints Office (HaDSCO) produces a range of publications for consumers and service providers. Printed copies of ...
  • Information Sheet Learning from complaints about end of life and palliative care
    Palliative Care 26 November 2020 The Health and Disability Services Complaints Office (HaDSCO) is an independent Statutory Authority offering an impartial resolution service for compl...
  • HaDSCO Logo
    Refreshed Website 14 October 2020 Welcome to the Health and Disability Services Complaints Office (HaDSCO) refreshed website.  HaDSCO is an independent Statutory Authority providi...
  • HaDSCO Mental Health Week Advertisement
    Mental Health Week 2020 09 October 2020 Mental Health Week is a national week celebrated each year in October starting with World Mental Health Day on October 10. This year’s Mental He...

Complete our online Complaint Form here.

Acknowledgement of Country

The Health and Disability Services Complaints Office (HaDSCO) is honoured to be situated on the ancestral lands of the Whadjuk Noongar people.

We acknowledge the First Australians as the traditional owners of the lands we represent and pay our respects to their Elders past, present and emerging.

Contact Us

Complaints and enquiries line: (08) 6551 7600
Freecall: 1800 813 583 (Free from landlines)

National Relay Service: relayservice.gov.au or 1800 555 660
Interpreter Service: tisnational.gov.au or 131 450

Administration (08) 6551 7620

Email: mail@hadsco.wa.gov.au
Postal address: PO Box B61, Perth WA 6838

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