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  • HaDSCO Educate and Train Logo
    Publications Request Form 15 January 2021 The Health and Disability Services Complaints Office (HaDSCO) produces a range of publications for consumers and service providers. Printed copies of Brochures and Information Sheets are available free of charge. Please use our Publications Request Form or contact our Communications and Engagement Officer on 08 6551 7611. Please see our Publications page for more information.
  • Information Sheet Learning from complaints about end of life and palliative care
    Palliative Care 26 November 2020 The Health and Disability Services Complaints Office (HaDSCO) is an independent Statutory Authority offering an impartial resolution service for compl...
  • HaDSCO Logo
    Refreshed Website 14 October 2020 Welcome to the Health and Disability Services Complaints Office (HaDSCO) refreshed website.  HaDSCO is an independent Statutory Authority providi...
  • HaDSCO Mental Health Week Advertisement
    Mental Health Week 2020 09 October 2020 Mental Health Week is a national week celebrated each year in October starting with World Mental Health Day on October 10. This year’s Mental He...
  • HaDSCO Icon for Disability Service Providers
    Easy English Leaflet - How to Complain about a disability service 03 September 2020 HaDSCO Easy English leaflet - How to complain about a disability service is designed for use by people with a disability, advocates and carers and ava...

More News

  • Complaint Trends Reports01 July 2020The Health and Disability Services Complaints Office (HaDSCO) collects information from private, public and not-for-profit organisations every year through its Data Collection Program. HaDSCO publishes two reports, on health and disability, which provide an in-depth analysis of the external complaints trends.  A high level summary of the data is published in our Annual Report. The latest Health Complaints Trends Report and Disability Services Data Collection Reports can be accessed in the Data Trends Reports section of this website.
  • HaDSCO Icon for Disability Service Providers
    Disability Services Complaints During NDIS Transition21 May 2020The State Government announced on 21 May 2020 that Western Australia's transition to the National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission will be deferred from 1 July 2020 to 1 December 2020. Information is available in the media statement from the State Government. The Health and Disability Services Complaints Office (HaDSCO) will continue to take complaints about disability services provided in Western Australia, including those funded by the NDIS. For more information please see our guide to complaints about disability services, or contact our Office on: (08) 6551 7600 or 1800 813 583 (free call from landlines) or email enquiries@hadsco.wa.gov.au More information is available on the Department of Communities website.
  • HaDSCO Service Charter
    HaDSCO Service Charter01 November 2019The Health and Disability Services Complaints Office (HaDSCO) has launched its Service Charter, which is intended to guide the interactions of our Complaints Resolution Team with the complainants to our service.  Learn more about the Service Charter and download a copy here.
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Acknowledgement of Country

The Health and Disability Services Complaints Office (HaDSCO) is honoured to be situated on the ancestral lands of the Whadjuk Noongar people.

We acknowledge the First Australians as the traditional owners of the lands we represent and pay our respects to their Elders past, present and emerging.

Contact Us

Complaints and enquiries line: (08) 6551 7600
Freecall: 1800 813 583 (Free from landlines)

National Relay Service: relayservice.gov.au or 1800 555 660
Interpreter Service: tisnational.gov.au or 131 450

Administration (08) 6551 7620

Email: mail@hadsco.wa.gov.au
Postal address: PO Box B61, Perth WA 6838

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