News

Our 2025-26 Annual Report is live! 22 September 2026 This document provides information about our services, health consumers, trends and how we performed in the financial year. It highlights our work resolving complaints across Western Australia and the Indian Ocean Territories, along with key achievements, challenges, insights and opportunities for the future.

Australasian Council of Health Complaint Entities Update - May 2026 27 May 2026 Australasian Council of Health Complaint Entities' (ACHCE) is made up of independent organisations responsible for handling health complaints in all Australia States and Territories and New Zealand.

Celebrating Harmony Day with the City of Belmont 24 March 2026 We were delighted to participate in the City of Belmont’s Twilight Harmony Festival alongside Ombudsman WA.

Safely Communicating with HaDSCO 04 March 2026 HaDSCO will be in touch with you about your complaint by phone or email. The information you share with us is often personal and sensitive, and we treat it confidentially and respectfully.

Australasian Council of Health Complaint Entities 18 December 2025 HaDSCO along with other health complaints entities across Australia and New Zealand has agreed to form the Australasian Council of Health Complaint Entities (ACHCE).