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Visit to Northam and Merredin - 29-31 March 2021 23 March 2021 The Health and Disability Services Complaints Office (HaDSCO) undertakes a number of events and activities each year to raise awareness of our services and strengthen accessibility to our Office. This includes undertaking a number of Regional Awareness and Accessibility Program (RAAP) activities in regional areas. The Program is coordinated with the Ombudsman Western Australia, the Energy and Water Ombudsman, the Commonwealth Ombudsman, and the Equal Opportunity Commission. The latest visit will be conducted in Northam and Merredin in the Wheatbelt Region from 29 to 31 March 2021. The Program includes an information stall and complaints clinics where members of the public can bring their concerns to us, meetings with the Aboriginal community, and visits to, and liaison with health, disability and mental health service providers and community organisations. Download the Complaint Clinic p...
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Learning from complaints about mental health services 22 March 2021 The Health and Disability Services Complaints Office (HaDSCO) is an independent Statutory Authority offering an impartial resolution service for complaints relating to health, disability and mental health services in Western Australia and the Indian Ocean Territories. HaDSCO exhibited at TheMHS Learning Network Virtual Conference – Balancing the System held from 9 – 12 February 2021. HaDSCO developed an Information Sheet: Learning from complaints about mental health services which is available to download here.
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Data Trends Reports Published 02 February 2021 The Health and Disability Services Complaints Office (HaDSCO) collects information from private, public and not-for-profit organisations every year through its Data Collection Program. HaDSCO publishes two reports, on health and disability, which provide an in-depth analysis of the external complaints trends. A high level summary of the data is published in our Annual Report. The latest Disability Services Data Collection Report 2016-17 to 2019-20 is now available to download here. The latest Health Complaints Trends Report 2015-16 to 2019-20 is now available to download here.
Last Updated:
05/01/2026