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News

News

  • Stirling Community Men’s Shed
    HaDSCO talks shoulder to shoulder with Stirling Community Men’s Shed 08 October 2025 The HaDSCO team was warmly welcomed by the Stirling Community Men's Shed, where we had the opportunity to speak with members about their rights to safe and ethical health care. We shared information about the services we provide and the outcomes we can achieve.
  • 2024-25 Annual Report
    Our 2024-25 Annual Report is live! 26 September 2025 This document provides information about our services, health consumers, trends and how we performed in the financial year. It highlights our work resolving complaints across Western Australia and the Indian Ocean Territories, along with key achievements, challenges, insights and opportunities for the future.
  • WACOSS 2025
    HaDSCO attends Western Australia Council of Social Service Conference 12 May 2025 Thank you Western Australian Council of Social Service (WACOSS) for a fantastic conference! It was wonderful to meet some new people who are doing incredible work in the community and catch up with familiar faces.
  • Health Complaint Commissioners
    HaDSCO Hosts Health Complaint Commissioners 08 May 2025 We are very pleased to host the Health Complaint Commissioners from across Australia for a two-day meeting. A great opportunity to collaborate and connect. A huge thank you to Dylan Collard who welcomed all our colleagues to Noongar Boojdar, here in Boorloo (Perth).
  • Belmont Twilight Harmony Festival 2025
    HaDSCO out and about 03 April 2025 As we settle into the year our team has been busy attending various community events. It’s been a pleasure to join Ahpra for the City of Belmont’s Twilight Harmony Festival, the Digital Inclusion Expo and Rockingham’s Have a Go Day. We’re looking forward to joining the community for Let’s Connect Armadale next week, and we’re signing up for even more community outreach. If you know about a commun...

More News

  • Data Trends Reports Published 02 February 2021 The Health and Disability Services Complaints Office (HaDSCO) collects information from private, public and not-for-profit organisations every year through its Data Collection Program. HaDSCO publishes two reports, on health and disability, which provide an in-depth analysis of the external complaints trends. A high level summary of the data is published in our Annual Report. The latest Disability Services Data Collection Report 2016-17 to 2019-20 is now available to download here. The latest Health Complaints Trends Report 2015-16 to 2019-20 is now available to download here.
  • Palliative Care 26 November 2020 The Health and Disability Services Complaints Office (HaDSCO) is an independent Statutory Authority offering an impartial resolution service for complaints relating to health, disability and mental health services in Western Australia and the Indian Ocean Territories. Complaints about health services include end of life and palliative care. Sarah Cowie, Director of HaDSCO, presented at the Palliative Care WA Summit on 26 November 2020. HaDSCO developed an Information Sheet: Learning from complaints about end of life and palliative care for the event which is available to download here.
  • Refreshed Website 14 October 2020 Welcome to the Health and Disability Services Complaints Office (HaDSCO) refreshed website. HaDSCO is an independent Statutory Authority providing an impartial complaints resolution service in Western Australia and the Indian Ocean Territories. The HaDSCO website has been improved to increase accessibility, usability and inclusion. The website has been designed to WA.gov.au standards and is also accessible on mobile devices. If you have any comments or queries regarding the website, please use our Feedback Formor contact us.
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Last Updated: 24/03/2025
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