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News

  • Stirling Community Men’s Shed
    HaDSCO talks shoulder to shoulder with Stirling Community Men’s Shed 08 October 2025 The HaDSCO team was warmly welcomed by the Stirling Community Men's Shed, where we had the opportunity to speak with members about their rights to safe and ethical health care. We shared information about the services we provide and the outcomes we can achieve.
  • 2024-25 Annual Report
    Our 2024-25 Annual Report is live! 26 September 2025 This document provides information about our services, health consumers, trends and how we performed in the financial year. It highlights our work resolving complaints across Western Australia and the Indian Ocean Territories, along with key achievements, challenges, insights and opportunities for the future.
  • WACOSS 2025
    HaDSCO attends Western Australia Council of Social Service Conference 12 May 2025 Thank you Western Australian Council of Social Service (WACOSS) for a fantastic conference! It was wonderful to meet some new people who are doing incredible work in the community and catch up with familiar faces.
  • Health Complaint Commissioners
    HaDSCO Hosts Health Complaint Commissioners 08 May 2025 We are very pleased to host the Health Complaint Commissioners from across Australia for a two-day meeting. A great opportunity to collaborate and connect. A huge thank you to Dylan Collard who welcomed all our colleagues to Noongar Boojdar, here in Boorloo (Perth).
  • Belmont Twilight Harmony Festival 2025
    HaDSCO out and about 03 April 2025 As we settle into the year our team has been busy attending various community events. It’s been a pleasure to join Ahpra for the City of Belmont’s Twilight Harmony Festival, the Digital Inclusion Expo and Rockingham’s Have a Go Day. We’re looking forward to joining the community for Let’s Connect Armadale next week, and we’re signing up for even more community outreach. If you know about a commun...

More News

  • Update - National Code of Conduct for health care workers 20 September 2022 Progress continues to be made towards the implementation in Western Australia of a National Code of Conduct for health care workers (National Code), with theHealth and Disability Services (Complaints) Amendment Bill 2021 being passed by the Western Australian Parliament’s Legislative Assembly in May 2022 and now pending the Legislative Council. The purpose of the National Code is to protect the public by setting minimum standards of conduct and practice for all health care workers in Western Australia who are not otherwise registered under the National Registration and Accreditation Scheme (NRAS), such as massage therapists, dieticians, speech pathologists, social workers, counsellors, naturopaths and other types of allied, alternative and community health services. The National Code will also apply to workers who may be providing a health service unrelated to their NRAS registr...
  • Data Collection Reports Available 22 December 2021 The Health and Disability Services Complaints Office collects information from private, public and not-for-profit organisations every year through its Data Collection Program. The Office publishes two reports, on health and disability, which provide an in-depth analysis of the external complaints trends. The latest Disability Services Data Collection Report 2015-16 to 2020-21 is now available to download here. The latest Health Complaints Trends Report 2016-17 to 2020-21 is now available to download here.
  • National Code of Conduct for health care workers 16 December 2021 National Code of Conduct for health care workers On 25 November 2021 the Health and Disability Services (Complaints) Amendment Bill 2021 to implement a National Code of Conduct for health care workers (National Code) was introduced to the Western Australian Parliament. This Bill will amend the Health and Disability Services (Complaints) Act 1995. The purpose of the National Code is to protect the public by setting minimum standards of conduct and practice for all unregistered health care workers who provide a health service. It will set national standards for disciplinary action to be taken and if necessary, a prohibition order can be issued in circumstances where a health care worker’s continued practice presents a serious risk to public health and safety. The National Code will be applicable to all health care workers in Western Australia who are not registered under the Na...
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Last Updated: 24/03/2025
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